假如你是李华，刚收到两周前在某外国网络书店订购的英文原版书Harry Potter and the Deathly Hallows，发现质量有些问题。请给客服经理用英语写一封电子投诉邮件，说明情况和自己的要求。
要点如下：
1. 商品名称、订购时间及价格；
2. 发现的问题（印刷错误、缺页等）；
3.要求退款或换货，建议改进产品和服务质量。
注意：1.词数100左右；2. 书信的开头结尾已经给出，不计入总词数。
参考词汇：印刷错误 misprint (n.)
Dear Manager,
I’m writing to complain about your product. ______________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
_________________________________________________________________
I’m looking forward to your reply.
Yours sincerely,
Li Hua
文中共有10处语言错误，每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改。
增加：在缺词处加一个漏字符号（∧），并在其下面写出该加的词。
删除：把多余的词用斜线（\）划掉。
修改：在错的词下画一横线，并在该词下面写出修改后的词。
注意：1. 每处错误及其修改均仅限一词；
Good evening, ladies and gentlemen. I feel great honored to be speaking on behalf of all the camp members. First of all, I’d like to express my sincere thank to all the teachers and host families which have given us a lot of help in life and in study. During past few weeks we have had a wonderful time and achieve a lot. The host parents took care of us, which made us feeling at home. But with the help of the teachers we have made great progress in English. Meanwhile, we have got to know more about western history and culture before seeing so many places of interest. What’s more, the visit to such famous universities as Harvard University and Stanford University that has broadened our horizons.
What they have gained from this camp is not only knowledge, but also friendship. I hope our friendship will last forever. Thank you!
Wood-block printing first appeared in the early Tang period. During the Song dynasty, the technique of block printing was very advanced. Books were 1. (beautiful) printed. Even today the books 2. (print) at the time are valuable and treasured by libraries and book collectors.
However, block printing 3. (be) not very convenient. Every two pages of a book had to be carved on a wood block, and a big book would require many blocks. Besides, there had to be large places for storing the books. 4. (overcome) these shortcomings, Bi Sheng invented the movable type during the years between 1041 and 1048. One word was carved on one piece of clay, 5. was hardened with fire. Then clay characters were set on 6. iron plate according to the text of a book. Then ink was applied to them and 7. (sheet) of paper spread over them, and the printing was done. Bi Sheng’s invention made printing faster and easier 8. before. Later, movable type of metal and wood was made and widely used.
The technique of printing was gradually known to other Asian countries and Europe. The great influence printing had 9. the advance of civilization is too clear to need any 10. (explain).
Hee Ah Lee was born with severe physical disability. She has ______ fingers on each hand. And her legs end at her knees. Her doctors didn’t expect her to ______. But she does live.
At the age of six she started to play the piano. At the time, her four fingers were very ______. She couldn’t even hold a pencil. Her mother ______ that her daughter should take piano lessons. One reason was the thought of helping her strengthen her hands so she could hold a pencil. The other was ______ she felt that if she could ______ the piano, she could manage anything.
For six months piano schools ______ them down and then the only teacher who did accept the ______ got discouraged and wanted to ______. It became a three-month contest of ______ between mother and daughter that led to a difficult situation in which the mother ______ threw her daughter on the floor in disappointment. She said Lee got back up on the piano ______ and for the first time played the children’s song she had been trying to ______. That was the turning point and one year later Lee won the grand prize in a piano concert for kindergartners. It was at age 7 that Lee ______ Korea’s 19th National Handicap Conquest Contest and was ______ with the medal by the president. Today Lee is 32, has won a number of ______, and is a widely traveled concert pianist with more than 200_______.
Lee gives thanks to her mother for ______ her to master the piano and said that although her training was ______, “As time went by, the piano became my ______ of inspiration and my best friend.”
1.A. no B. two C. three D. four
2.A. succeed B. exist C. survive D. grow
3.A. short B. inflexible C. weak D. fat
4.A. imagined B. discussed C. ordered D. decided
5.A. that B. because C. why D. so
6.A. teach B. love C. take D. master
7.A. turned B. looked C. calmed D. let
8.A. offer B. task C. gift D. price
9.A. hide B. quit C. rest D. escape
10.A. achievement B. will C. habit D. quality
11.A. accidentally B. bravely C. angrily D. carelessly
12.A. lesson B. class C. board D. bench
13.A. teach B. sing C. hear D. learn
14.A. competed B. beat C. won D. watched
15.A. presented B. awarded C. rewarded D. supplied
16.A. supports B. games C. prizes D. praises
17.A. contests B. meetings C. followers D. performances
18.A. challenging B. allowing C. persuading D. encouraging
19.A. long B. tough C. uneasy D. pleasant
20.A. source B. symbol C. knowledge D. energy
Do you dream of the day when you can drive a car? In the United States, teenagers can get their driver’s license when they are only 16 years old, but it feels like forever until that day comes. Trust me, because I’ve been there.
1. But in my opinion, it’s worth it because it means having a lot of freedom. 2. and everything there is really spread out. So until I turned 16, my parents had to drive me pretty much everywhere.
There were several steps before I got that special plastic card. In Iowa, everyone can get their learner’s permit at the age of 14, which means you can only drive if your parent is sitting in the seat next to you.
3. In the state of Iowa, if you live more than a mile (1.6km) away from school you can get a school permit. You can only drive to school and back home. Luckily, I lived just over a mile away from school, so I was able to drive my mom’s car to school. 4.
Finally, after taking (and passing) a three-month-long driver’s education course and the final test, I was able to get my driver’s license. 5. It did in fact make life quite a bit easier.
A. I could almost taste the freedom already.
B. Still, on the day of my driver’s test, I was nervous.
C. The next step was to get my school permit at the age of 15.
D. Getting a driver’s license takes a lot of time and energy.
E. I’m from the rural state of Iowa that doesn’t have a lot of public transportation.
F. To many people, getting a driver’s license is a rite of passage (仪式) that involves a lot of luck.
G. But if you were caught going outside that route you would get in big trouble.
The London Travelcard is a paper ticket that is valid on all London public transport.
Online exclusive: you can not buy a paper 7 Day Travelcard from Underground stations in London — it can only be bought in advance.
Unlimited travel: the Travelcard gives you unlimited travel on London’s public transport network.
No queuing: while other visitors wait in line at the train station with their heavy bags, you’ll be ready to travel as soon as you arrive in London.
Low prices: a Travelcard is of great value, and you get a discount on the Tames Riverboats and Emirates Air Line cable car.
Should I buy an Anytime Travelcard or an Off Peak Travelcard?
It depends on what time of the day you will be travelling:
Anytime Travelcards can be used at any time; Off Peak Travelcards are cheaper, but cannot be used on Monday to Friday before 9:30 am.
Which zones do I need a Travelcard for?
The center of London, including most major attractions, is in Zones 1–2. Most suburban (郊区的) areas of London, including Wembley Stadium and Wimbledon Tennis Club, are within Zones 1-4. Almost the whole of London, including Heathrow and London City Airports, is in Zones 1-6.
To check which zones the areas you want to visit are in, see the full map of the London transport network.
Tickets prices:
| Zones 1–2 | Zones 1–3 | Zones 1–4 | Zones 1–5 | Zones 1–6 |
1 Day Anytime | N/A | N/A | Adult: 12.10 Child: 6.00 | N/A | Adult: 17.20 Child: 8.60 |
1 Day Off Peak | N/A | N/A | N/A | N/A | Adult: 12.10 Child: 6.00 |
7 Day Anytime | Adult: 32.40 Child: 16.20 | Adult: 38.00 Child: 19.00 | Adult: 46.50 Child: 23.30 | Adult: 55.20 Child: 27.60 | Adult: 59.10 Child: 29.60 |
Single Journey | N/A | N/A | N/A | N/A | Adult: 6.00 Child: 3.00 |
Adult: (16+) Child :(11-15)—Under 11 travel free, 11+ need their own travel ticket. N/A: Not available
London Travelcards can be used on :
London Underground (the Tube)
Overground and National Rail trains in London
London buses (in any Zone, irrespective of the zones shown on the ticket)
Trams (有轨电车) in South London
Docklands Light Railway (DLR)
You can also get a 33% discount on river boats and a 25% discount in the Emirates Air Line cable car.
1.Which of the following statement is true about the London Travlecard?
A. you can buy it from Underground stations in London
B. it saves you a lot of time waiting in line to get a ticket.
C. its price is based on how many times you want to travel.
D. With it you can get a discount on all transport in London.
2.If you want to travel from central London to Wembley Stadium after 10 am and stay at your friend’s home nearby for two days, a ______ is your best choice.
A. 1 Day Anytime Travlecard for Zones 1–4.
B. 1 Day Off Peak Travlecard for Zones 1–6.
C. Single Journey Travlecard for Zones 1–6.
D. 7 Day Anytime Travlecard for Zones 1–4.
3.If Jack is planning to take his two kids (aged 10 and 16) to travel in the centre of London with the 7 Day Anytime tickets, he should pay ______.
A. 32.40 B. 48.60
C. 64.80 D. 81.00
4.A London Travelcard for Zones 1–4 can Not be used on ______.
A. London buses in Zones 1–6
B. National Rail trains in central London
C. the Docklands Light Railway within Zone 4
D. the London Underground to get to the airports.
