Suppose you’re in a rush, feeling tired, not paying attention to your screen, and you send an email that could get you in trouble.
Realisation will probably set in seconds after you’ve clicked “send”. You freeze in horror and burn with shame.
What to do? Here are four common email accidents, and how to handle.
Clicking “send” too soon
Don’t waste your time trying to find out if the receivers has read it yet. Write another email as swiftly as you can and send it with a brief explaining that this is the correct version and the previous version should be ignored.
Writing the wrong time
The sooner you notice, the better. Respond quickly and briefly, apologizing for your mistake. Keep the tone measured: don’t handle it too lightly, as people can be offered, especially if your error suggests a misunderstanding of their culture(I.e. incorrect ordering of Chinese names).
Clicking “reply all” unintentionally
You accidentally reveal(透露)to entire company what menu choices you would prefer at the staff Christmas dinner, or what holiday you’d like to take. In this instance, the best solution is to send a quick, light-hearted apology to explain your awkwardness. But it can quickly rise to something worse, when everyone starts hitting “reply all” to join in a long and unpleasant conversation. In this instance, step away from your keyboard to allow everyone to calm down.
Sending an offensive message to it’s subject
The most awkward email mistake is usually committed in anger. You write an unkind message about someone, intending to send it to a friend, but accidentally send it to the person you’re discussing. In that case, ask to speak in person as soon as possible and say sorry. Explain your frustrations calmly and sensibly—see it as an opportunity tic hear up any difficulties you may have with this person.
1.After realizing an email accident, you are likely to feel _______.
A. curious B. tired
C. awful D. funny
2.If you have written the wrong name in an email, it is best to ________.
A. apologise in a serious manner B. tell the receiver to ignore the error
C. learn to write the name correctly D. send a short notice to everyone
3.What should you do when an unpleasant conversation is started by your “reply all” email?
A. Try offering other choices. B. Avoid further involvement(参与).
C. Meet other staff members. D. Make a light-hearted apology.
4.What is the passage mainly about?
A. Defining email errors. B. Reducing email mistakes.
C. Handling email accidents. D. Improving email writing.
I work with Volunteers for Wildlife, a rescue and education organization at Bailey Arboretum in Locust Valley. Trying to help injured, displaced or sick creatures can be heartbreaking; survival is never certain. However, when it works, it is simply beautiful.
I got a rescue call from a woman in Muttontown. She had found a young owl(猫头鹰) on the ground. When I arrived, I saw a 2-to 3-week-old owl. It had already been placed in a carrier for safety.
I examined the chick(雏鸟) and it seemed fine. If I could locate the nest, I might have been able to put it back, but no luck. My next work was to construct a nest and anchor it in a tree.
The homeowner was very helpful. A wire basket was found. I put some pine branches into the basket to make this nest safe and comfortable. I placed the chick in the nest, and it quickly calmed down.
Now all that was needed were the parents, but they were absent. I gave the homeowner a recording of the hunger screams of owl chicks. These advertise the presence of chicks to adults; they might also encourage our chick to start calling as well. I gave the owner as much information as possible and headed home to see what news the night might bring.
A nervous night to be sure, but sometimes the spirits of nature smile on us all! The homeowner called to say that the parents had responded to the recordings. I drove over and saw the chick in the nest looking healthy and active. And it was accompanied in the nest by the greatest sight of all — LUNCH! The parents had done their duty and would probably continue to do so.
1.What is unavoidable in the author’s rescue work according to paragraph 1?
A. Efforts made in vain.
B. Getting injured in his work.
C. Feeling uncertain about his future.
D. Creatures forced out of their homes.
2.Why was the author called to Muttontown?
A. To rescue a woman.
B. To take care of a woman.
C. To look at a baby owl.
D. To cure a young owl.
3.What made the chick calm down?
A. A new nest.
B. Some food.
C. A recording.
D. Its parents.
4.How would the author feel about the outcome of the event?
A. It’s unexpected.
B. It’s beautiful.
C. It’s humorous.
D. It’s discouraging.
Lost and Found at Wal-Mart | |
What items were found? | A camera bag and 1.. |
Where were the items found? | Toy Department and ladies’ 2.of the Clothing Department. |
The phone number of the office | 0755-3., |
Where is the office? | On the 4.. |
What to be written down? | Name,telephone number,5.and zip code. |
听下面一段较长对话，回答以下小题。
1.The conversation probably took place between two ________.
A. foreign friends B. Chinese teachers C. local workers
2.What do we learn from the conversation?
A. There is no need to translate the Chinese signs into English.
B. The pollution in Beijing is even worse than before.
C. It’s difficult for the foreigners to understand the English signs.
3.What suggestions does the woman give about the signs?
A. Invite more foreigners to come to China.
B. Hire some native speakers to get the signs right.
C. Make foreigners comfortable at hotel.
听下面一段独白，回答以下小题。
1.What’s people’s attitude towards telephone when it first appeared?
A. People welcomed it. B. People feared it. C. People hated it.
2.Who did the telephone companies employ as operators in the US at first?
A. Young boys. B. Young girls. C. Housewives.
3.What is the main reason for using women operators in France from the beginning?
A. All boys and young men were asked to join the army.
B. Men liked to use bad language while working as an operator.
C. Female voice sounded much clearer over early telephone lines.
听下面一段较长对话，回答以下小题。
1.When does the talk probably take place?
A. In the morning. B. At noon time. C. In the afternoon.
2.Which place did the woman go first?
A. The shoe shop. B. The restaurant. C. The police station.
3.What does the man suggest the woman do?
A. Ask her friend about her opinion.
B. Go to the police station again.
C. Phone the manager of the restaurant.
