满分5 > 高中英语试题 >

My first trip to the United States was a...

My first trip to the United States was at the age of 16, in 1979.  This was also my first trip out of Israel(以色列),  _______ I was born and raised. At the airport,  _________ the first time in my life, someone ________ me as “Sir” and added “Mister” to my last name.  But during the eight-week ______  , I remember clearly that I was most impressed with the level of  ________I received. Thirty years ago customer service did not yet arrive in Israel. There was no such things as “refund” (退款) _____ “exchange”. If you stayed at a store for over a few minutes ______  giving any indication(暗示) of  ______  anything, it was quite likely that you would be asked to _______ .  When I went to the US, I realized that there was another world out there.  It was a world which _______  people-----customers. I was introduced to the sentence, “The customer is always ________.”

______  it. Not only did I like it, but I even demanded it. Like me, hundreds of thousands of Israelis went to Europe and to the US. Over time they   ______ the level of service in Israel. Nowadays, when you enter a(n)______ , you are addressed as “Sir”.  You are given the respect you deserve. The respect you  ______ . You can return things, and you can  _______ them.

When I go to the US now, I realize that the service level is getting  _______.  Many times I meet service people who are  _______and sometimes simply rude, but there are  exceptions (例外)of course.  Some companies  _______ appreciate their customers, while others don’t. Needless to say, good service is associated with very _____   companies.

1.A. which    B. where    C. there    D. when

2.A. in    B. at    C. by    D. for

3.A. recognized    B. remarked    C. remembered    D. addressed

4.A. trip    B. visit    C. study    D. walk

5.A. service    B. letter    C. treatment    D. welcome

6.A. so    B. but    C. or    D. and

7.A. without    B. with    C. for    D. within

8.A. taking    B. picking    C. fetching    D. buying

9.A. stay    B. leave    C. pay    D. escape

10.A. punished    B. respected    C. ordered    D. appreciated

11.A. strict    B. intelligent    C. right    D. clever

12.A. liked    B. hated    C. received    D. requested

13.A. influenced    B. admitted    C. protected    D. stopped

14.A. school    B. airport    C. shop    D. church

15.A. pay off    B. pick up    C. pay for    D. meet with

16.A. sell    B. exchange    C. damage    D. make

17.A. better    B. higher    C. happier    D. worse

18.A. uneducated    B. stupid    C. enthusiastic    D. patient

19.A. hardly    B. really    C. almost    D. rather

20.A. disappointing    B. abandoned    C. unlucky    D. successful

 

1.B 2.D 3.D 4.A 5.A 6.C 7.A 8.D 9.B 10.B 11.C 12.A 13.A 14.C 15.C 16.B 17.D 18.A 19.B 20.D 【解析】 本文是一篇记叙文,30年前以色列服务意识很差,作者到美国旅行时对顾客至上的服务理念非常认同。后来以色列人收到欧美的影响,服务意识有所增强,成功的公司总是与良好的服务联系在一起的。 1.考查定语从句。本题定语从句的先行词是Israel,后面定语从句中主谓宾的结构很完整,所以使用关系副词where引导定语从句并在句中做地点状语。A项是关系代词,when指代时间,there不能引导定语从句。句意:这也是我第一次到以色列之外的地方旅行,以色列是我出生和被抚养的地方。故B项正确。 2.考查固定短语。短语for the first time第一次,该短语在句中做时间状语。句意:在机场,人生第一次有人称呼我为Sir并在我的姓前面加上Mister。故D项正确。 3.考查动词辨析。A. recognized认出,承认;B. remarked评论;C. remembered记得;D. addressed称呼;句意:在机场,人生第一次有人称呼我为Sir并在我的姓前面加上Mister。故D项正确。 4.考查上下文串联。根据第一空前This was also my first trip out of Israel可知这是我第一次到以色列之外的地方旅行,所以本句使用trip,表示在旅行途中。故A项正确。 5.考查名词辨析及上下文串联。A. service服务;B. letter信件;C. treatment对待,治疗;D. welcome欢迎;根据后句Thirty years ago customer service did not yet arrive in Israel.中以及的service可知在8个星期的旅行中,我对自己得到的服务印象很深刻。故A项正确。 6.考查连词。A. so于是;B. but但是;C. or或者;D. and和;本句是一个否定句,使用or表示上下文选择关系,30年的以色列是没有退款或零钱这样的服务的。故C项正确。 7.考查介词。在以色列没有服务意识,当一位顾客在商店里超过一段时间却没有购买东西的迹象,就会被要求离开商店。此句说明以色列和美国的服务意识差别很大。故A项正确。 8.考查动词辨析。A. taking交谈;B. picking捡起;C. fetching去取;去拿;D. buying购买;当一位顾客在商店里超过一段时间却没有购买东西的迹象,就会被要求离开商店。本句提及商店,应该与购物有关。故D项正确。 9.考查动词辨析。A. stay逗留,停留;B. leave离开;C. pay支付;D. escape逃脱,摆脱;在以色列的商店里如果你没有购物商品,会被要求离开商店。说明以色列服务意识较低。故B项正确。 10.考查动词辨析及上下文串联。A. punished惩罚;B. respected尊重;C. ordered命令,定购;D. appreciated欣赏,感激;美国是一个十分尊重顾客的地方,美国人服务意识很强,认为顾客第一,这和以色列差别很大。故B项符合上下文语境。 11.考查形容词辨析。A. strict严格的;B. intelligent聪明的,智能的;C. right正确的;D. clever聪明的;根据上文可知美国人尊重顾客,服务意识强,认为顾客总是对的。故C项正确。 12.考查上下文串联和动词辨析。A. liked喜欢;B. hated讨厌;C. received接受;D. requested要求,请求;根据下句Not only did I like it, but I even demanded it.可知我非常喜欢这种观念。故A项正确。 13.考查动词辨析。A. influenced影响;B. admitted承认;允许进入;C. protected保护;D. stopped停止;很多以色列人去了欧洲和美国以后回到了以色列,把服务理念带了回去,也影响了以色列的服务水平。故A项正确。 14.考查上下文串联。A. school学校;B. airport机场;C. shop商店;D. church教堂;现在的以色列服务水平有所提高,当你进入商店的时候,服务员会尊称你。本句证明以色列的服务水平有所提高。故C项正确。 15.考查动词短语辨析。A. pay off得到回报;B. pick up捡起,无意中学会;C. pay for支付;D. meet with遇见;你得到了你应该得到的尊敬,也得到了你付钱买到的尊敬。与ABD搭配不当。进入消费场所,当然是付钱得到服务和尊敬。故C项正确。 16.考查动词辨析。A. sell出售;B. exchange交换;C. damage破坏;D. make生产;你可以付钱买到你想要的尊敬和服务,这也是一种交换。故B项正确。 17.考查上下文串联和形容词辨析。A. better更好;B. higher更高;C. happier更开心;D. worse更糟糕;根据simply rude可知现在美国的服务没有以前好,变得糟糕了。故D项正确。 18.考查形容词辨析。A. uneducated未受教育的;B. stupid愚蠢的;C. enthusiastic热情的;D. patient耐心的;我很多次都遇见一些没有受过教育的服务人员和一些很粗鲁的事情。A项和17空worse与something rude相一致。故A项正确。 19.考查上下文串联。A. hardly几乎不…;B. really真地;C. almost几乎;D. rather相当;根据but…转折可知,虽然现在美国的服务员变得糟糕了,但是仍然有例外的情况,一些公司真得十分尊敬顾客。故B项正确。 20.考查形容词辨析。A. disappointing令人失望的;B. abandoned被遗弃的;C. unlucky不幸的;D. successful成功的;有了良好的服务,公司当然会成功。故D项正确。
复制答案
考点分析:
相关试题推荐

One in every five young people has a sleep problem, so you’re not alone. Getting enough sleep has become as important as eating vegetables and exercising regularly. It’s very important for your body. Most young people only get seven hours of sleep each night, when they actually need nine hours. And making up for lost sleep during the week by sleeping on weekends. It doesn’t really work. In fact, sleeping late on weekends may actually do you more harm that good, if you have sleep problems.

What happens if you don’t get enough sleep? If your sleep problem continues for a few nights, you could suffer serious problems. Lack of sleep can affect learning and memory. Worse, if your sleep difficulties last a long time, that could lead to anxiety or depression(抑郁). Therefore, you’ve got to have some healthy sleep habits. Below are some suggestions:

GO to bed at the same time—including weekends, if possible.

WAKE up around the same time every morning. When you wake up late just one morning during the week, it may disturb your body clock. This will make it hard for you to sleep that night.

DO something relaxing before going to bed.

EXERCISE during the day. Don’t exercise right before going to bed.

AVOID drinking alcohol. Alcohol makes you excited. This prevents you from falling asleep or wakes you up during the night.

DON’T smoke. Smoking is always bad for the body. Smoking before bedtime keeps you awake. If trying these tips over a couple of weeks does not help you, speak to your doctor. Do not take any sleeping pills without first asking your doctor. Many have strong side effects.

1.According to the passage, if you have sleep problems for a few nights, you could be _____.

A. lonely    B. serious

C. forgetful    D. depressed

2.The passage suggests that people with sleep problems should _____.

A. eat vegetables and exercise regularly    B. make up for lost sleep on weekends

C. follow a fixed timetable for sleep    D. sleep seven hours every day

3.We can learn from the suggestions that _____.

A. waking up late one morning makes it easier to fall asleep that night

B. listening to soft music before going to bed may help you fall asleep

C. smokers and those who drink alcohol usually have no sleep problems

D. exercising in the evening will help you get to sleep

4.Which of the following is TRUE according to the passage?

A. Sleep problems are serious among young people.

B. Sleeping late on weekends can make up for lost sleep.

C. Your eating habits will be broken because of lack of sleep.

D. You’ll no longer have your sleep problem if you try the tips.

 

查看答案

Maurice Sendak’s children’s book, Where the Wild Things Are, came out in 1963.It has become very successful throughout the years and was made into a movie in 2009.

The hero of the book is a boy named Max who gets into trouble with his mother and is sent to bed without any supper. Before long, Max’s room magically becomes a forest, and he walks to a land where monsters (怪物) live. Max isn’t scared, though, and becomes the king of the wild things, but after a while, he wants to go home. When Max walks back home, his supper is still hot in his bedroom.

Many teachers and professors like this story and use it to help children develop their imaginations. Melina Davis, a professor of education, said she likes how the bookcontains (包含) a couple of pages that have only pictures on them. “This allows children to shape the story themselves,” she said.The book contains a few larger words. Some parents worry it may confuse (使迷惑) children, but experts say those words help improve children’s reading skills.

Davis said the book is well written which helps kids become interested in the story. “The book talks about what all children go through, like ‘I was naughty (淘气的) but my mommy still loves me’,” said Davis.

The book also encourages children to face their fears. “I think it’s really good to show that Max is friends with the monsters,” said Davis. “Kids can find out monsters aren’t always the things under the bed that are going to scare them. I think this is good because it shows children that they can go to scary places but still have a positive experience.”

1.What happens to Max in the story of the book Where the Wild Things Are?

A. He becomes the king of the world.

B. He and the monsters become friends.

C. He is sent to the forest by her mother.

D. He has a terrible dream and feels scared.

2.Teachers and professors like the book because it helps children             .

A. become more imaginative    B. understand their own fears

C. develop good habits of life    D. learn to draw nice pictures

3.How do experts feel about the larger words in the book?

A. Angry.    B. Worried.

C. Great.    D. Confused.

 

查看答案

The Internet has become part of teenage life. There's a report on 3,375 students aged from 10 to 18 in seven Chinese cities. It says that 38 percent of them believe they use the Internet often. While most of them get useful information and use the Internet to help in their studies,some are not using it in a good way. Many are playing online games too much. A few even visit websites they should not look at. Bad things can happen if young people spend too much time on the Internet.

In order to help young people use the Internet in a good way,a textbook on good Internet behavior has started to be used in some Shanghai middle schools this term. It uses real examples to teach students all about good ways of using the Internet. It gives useful advice. For example, it's good to read news or find helpful information to study. Some students also make online friends. But if you are meeting a friend off  line,let your parents know.

Teachers and parents all think the book is a very good idea. It will teach students how to be a good person in the online world. It will be a guide for teens to use the Internet and keep students away from bad sites.

1.From the report, about ______ students between 10——18 years old in the seven Chinese cities use the Internet often.

A. 3,375    B. 1,280

C. 2,100    D. 3,000

2.What do most of the students do on the Internet?

A. To make online friends.

B. To play online games.

C. To get useful information to help in their studies.

D. To visit websites they should not look at.

3.Why do teachers and parents think the book is a good idea?

A. Because it helps with the students' studies.

B. Because it gives useful information for studying.

C. Because it is used in Shanghai middle schools.

D. Because it teaches students how to be a good person in the online world.

4.Choose the best title for the passage.

A. The Internet has become part of teenage life.    B. Students can't use the Internet.

C. Be careful when using the Internet.    D. How to be a good person.

 

查看答案

How to Become a Better Student

Maybe you are not a good student. You probably think you will never be a top student. This is not necessarily so, however. Anyone can become a better student if he or she wants to.

Here is how.

Plan your time carefully.

When planning your week, you should make a list of things that you have to do. After making the list,you should make a schedule(计划表) of your time. First arrange your time for eating,sleeping,dressing, etc. Then decide a good,regular time for studying. Don't forget to set aside enough time for entertainment. A weekly schedule may not solve all the problems,but it will force you to realize what is happening to your time.

Find a good place to study.

Look around the house for a good study .Keep this place,which may be a desk or simply a corner of your room,free of everything but study materials. No games,radios or TV!When you sit down to study,concentrate on the subject.

Make good use of your time in class.

Take advantage of class time to listen to everything the teacher says. Really listening in class means less work later. Taking class notes will help you remember what the teacher says.

Study regularly.

When you get home from school,go over your notes. Review the important points that your teacher has mentioned in class. If you know what your teacher is going to discuss the next day,read the material. This will help you understand the next class. If you do these things regularly,the material will become more meaningful,and you will remember it longer.

Develop a good attitude about the tests.

The purpose of a test is to show what you have learned about a subject. They help you to remember your new knowledge. The world won't end if you don't pass a test,so don't be overly worried.

There are other methods that might help you with your studying. You will probably discover many others after you have tried these.

1.According to the text,a schedule may NOT include ________.

A. a list of things you have to do    B. what you have to do every day

C. enough time for entertainment    D. something will happen unexpectedly

2.A good place for study should be a place where ________.

A. everything needed is available    B. a writing desk is in the corner of a room only

C. nothing is there except your study materials    D. it is comfortable to stay

3.The underlined sentence in Tip 5 suggests “________”.

A. Tests are the most necessary art in your study

B. Take a test as a friend in need in your study

C. The world will come to an end unless you pass all tests

D. Never let tests trouble you in your study

4.Which of the following is NOT true?

A. Reading materials in your textbook before class will help.

B. In the writer's opinion,there are five methods for your study.

C. It is necessary to go over your notes at home.

D. There are many other methods besides those mentioned.

 

查看答案

假如你是李华,你的美国笔友Tom打算下个月来中国学习汉语,他来信向你咨询有关汉语学校的问题,请你根据下列要点给他回一封电子邮件:

1.向他推荐一所针对外国学生的汉语学校;

2.具体介绍学习的情况;

3.表达自己的祝愿。

注意1.词数:100左右;

2.可根据内容适当增加细节,以使行文连贯。

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

________________________________________________________________

 

查看答案
试题属性

Copyright @ 2008-2019 满分5 学习网 ManFen5.COM. All Rights Reserved.