假设你是李华，双12你从网上购买了一套英文小说，昨天才到货，且包装破损，数量不足。请就此向网店客服写邮件投诉。要点如下：
1.介绍购物情况；
2.反映存在问题；
3.提出解决方案。
注意：1.词数100词左右；
2.可适当增加细节，使行文连贯；
3.开头结尾已给出，不计入总词数。
可能用到的生词：投诉complaint
To whom it may concern,
I am one of your customers.
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________
Looking forward to your reply.
Yours,
Li Hua
假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，每句中最多两处。错误涉及一个单词的增加、删除或修改。
增加：在缺词处加一个漏字符号（∧），并在其下面写出该加的词。
删除：把多余的词用斜线（＼）划掉。
修改：在错的词下划一横线，并在其下面写出修改后的词。
注意：1．每处错误及其修改均仅限一词；
2．只允许修改10处，多者（从11处起）不计分。
Yesterday, I got hurt in a accident in the supermarket besides our school. I was just going around the corner while a strong man crashed into me with his shopping cart. It was impossible see each other before the accident because the corner was very dark and the lights didn’t even work. What’s more, the floor was very wet because it was rainy yesterday. So I fall, got knocked out and was serious hurt. Although the supermarket paid for the accident, but I still want to give some advices to the supermarket. Always get the lights checking at least once a week and make sure the floor is dry all the time, that would help make the supermarket a safer place.
阅读下面材料，在空白处填入适当的内容(1个单词)或括号内单词的正确形式，并填写在答题卡的相应位置。
1. the old saying goes among the northerners in China: "Chinese cabbage is better than any 2. vegetables."
As winter comes, Dabaicai, or Chinese cabbage, can be seen piled up in the sidewalks in Beijing.3. (store) up cabbage before the cold weather is an annual tradition for the northerners,
4. (especial) after they’ve experienced the hungry winters of the 1950s and 1960s. Dabaicai is not only cheap, but also has a great taste in their 5. (memory).
Wang Ruimei, a seller of Chinese cabbage, sells over 5,000 kilos each day. " Beijingers still miss the taste. We sell at 6. (little) 50,000 kilos of Chinese cabbage every year.” she said. Although the price 7. (increase) almost 10 times over the years, people still line up 8. (buy) it. "Chinese winter cabbage is sweeter than other cabbages. The 9. (long) you store, the sweeter it will be." Wang said. Chinese cabbage can be cooked 10. different ways -- cabbage dumplings, cabbage and bean curd soup, steamed cabbage, cabbage in sour sauce and so on.
When I was young, each morning I woke up and would find my father nowhere around the house. He usually got up early before ______ and began cleaning the farmyard. In summer, he got up ______ earlier to water the flowers and vegetables in the garden. Once I helped my father to ______ weeds from the corn field. It wasn’t long ______ I felt very tired but the field ridge seemed ______. Finally I totally threw myself ______ in the field, feeling ______. My dad seemed to have ______ my mind. He came up and said, “Farming is tiring and really takes ______and sweat, but in ______ the sweet harvest will be worth the ______.” Encouraged by his words, I struggled to my feet. My father ______ and added, “Rome is not built in a ______, but it can be built in hundreds of days. So whenever ______ with a huge project, just break it into ______parts and then complete it one by one. Finally you will be amazed at your ______.” Hearing what he said, I was greatly ______ and continued removing the weeds from patch to patch. Believe it or not, at the end of the day, I ______ in weeding half an acre of the corn field.
Now I have tried different jobs and finally ______ down running a big restaurant. In my lifetime, my father’s devotion to his job and his special working methods can always encourage and guide me ______ all kinds of difficulties.
1.A. noon B. night C. dark D. dawn
2.A. equally B. less C. even D. extremely
3.A. throw B. harvest C. remove D. drop
4.A. before B. whenever C. since D. until
5.A. faraway B. endless C. challenging D. boring
6.A. open B. out C. away D. flat
7.A. angry B. disappointed C. hopeless D. ashamed
8.A. read B. disturbed C. spoken D. seen
9.A. pains B. wisdom C. patience D. courage
10.A. spring B. fall C. summer D. winter
11.A. strength B. cost C. effort D. risk
12.A. regretted B. smiled C. sighed D. followed
13.A. day B. month C. second D. year
14.A. discouraged B. faced C. dealt D. worked
15.A. good B. various C. small D. large
16.A. confidence B. achievement C. failure D. change
17.A. puzzled B. shocked C. delighted D. inspired
18.A. managed B. failed C. succeeded D. avoided
19.A. settled B. broke C. bent D. pulled
20.A. around B. to C. with D. through
Jim Sebastian, 50, is a transportation planner and manager of the District’s active transportation branch, which runs Capital Bikeshare and is responsible for trails, bike lanes (车道) and pedestrian planning.
You bike to work every day, right?
Not every day. But most days I bike for at least part of it. So I’ll Metro and then bike from NoMa down to Navy Yard on a Bikeshare bike.
Do you stop at all stop signs?
Of course.
When you’re driving a car, have you ever shouted or shaken your fist at a bicyclist?
No, I haven’t shouted at them, but I have taken into account the kind of frustration most drivers might feel behind a cyclist. But my position is that I respect their right to be on the road and try to give them as much space as possible.
Should bicyclists be required to have licenses?
No. I think that would really cut down on the convenience of bicycling. I don’t really think it makes sense and it would be a great burden for the government to try and license all riders. What we prefer is to establish policies and make it safer for everyone.
Would you support a one-day event where people can only walk or bike or take public transportation?
That would be nice, but it might be a bit of a challenge. What we saw on the Metro closure day was that on very short notice a lot of people found other ways to get to work, and that was exciting. We offered a free day membership on Bikeshare, and we had a lot of people try it for the first time. We had 149 people join or renew that day.
1.What can we infer about most drivers driving behind a cyclist?
A. They may feel annoyed and upset.
B. They stay far away from the cyclist.
C. They show great respect to the cyclist.
D. They make way for the cyclist politely.
2.What is Jim’s attitude to bicycle licensing?
A. Supportive. B. Cautious.
C. Negative. D. Doubtful.
3.On the Metro closure day_______.
A. people enjoy free Bikeshare membership
B. public transportation is unavailable
C. most people walk to work
D. people have one day off
4.What does the underlined word “pedestrian” in the first paragraph mean in Chinese?
A. 乘客 B. 顾客
C. 行人 D. 过路人
Traditionally, patients who want to improve their heart health have received four main suggestions from their doctors: Eat a healthy diet, get more exercise, quit smoking, and enjoy proper amounts of alcohol. Plenty of research backs up these four pieces of advice: Large studies have found that making improvements in these four areas lowers the chance of dying of heart disease by 67 percent.
But lately, researchers are starting to recognize that there should be five recommendations on that list, not just four. They’re discovering that getting enough sleep is a powerful health protector as well. When researchers include enough sleep in their studies as a fifth cardio-preventive behavior change, they find that it lowers the chance of dying of heart disease even more: Adding a good seven hours of sleep a night in addition to making positive changes in diet, exercise, smoking, and alcohol intake lowers the chance of dying of heart disease by 83 percent.
When that news started coming out, doctors began adding sleep onto their list of recommended health behavior changes. But as an expert in heart disease, I don’t think sleep belongs at the bottom of the list. I think it should be at the top. I believe that getting enough sleep – at least seven to eight hours per night for most people –is the most important health behavior change you can make to improve the health of your heart and your overall health.
Sure, I’d prefer that everyone make all of the big five lifestyle changes, but if I could only choose one, I’d pick sleep because when you are well-rested, you have more power to make the right choices about what you eat and drink, and you have more energy to exercise and kick bad habits such as smoking and overeating. But when you’re exhausted, everything in life is more difficult.
1.What does plenty of research show about the 4 common suggestions?
A. They should be reconsidered.
B. They are the best ways found so far.
C. They are not as helpful as expected.
D. They help improve people’s health.
2.What does the latest research show?
A. Various factors lead to good heart health.
B. Enough sleep contributes to good heart health.
C. Seven hours’ sleep is most important to the heart.
D. The chance of dying of heart disease has dropped.
3.How did the doctors react to the news on sleep?
A. They just ignored it.
B. They discussed it publicly.
C. They thought it made sense.
D. They totally changed their mind.
4.What does the last paragraph mainly talk about?
A. What the importance of a healthy lifestyle is.
B. Why different factors need to work together.
C. What prevents people from living healthily.
D. Why the author makes sleep his No. 1 suggestion.
