满分5 > 高中英语试题 >

你是王玲,两周前你从网上订购一套书虫系列读物(Bookworm Series)昨...

你是王玲,两周前你从网上订购一套书虫系列读物(Bookworm Series)昨天才到货,且包装破损,数量不足。请就此向网店客服写邮件投诉。要点如下:

1.介绍购物情况;

2.反映存在问题;

3.提出解决方案。

注意:1. 词数100左右;

2.可适当增加细节,以使行文连贯;

3.开头结尾已给出,不计入总词数。

To whom it may concern,

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________________________________________

____________________________________________________________

Looking forward to your reply.

 

To whom it may concern, I am one of your customers. I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing. I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint. Looking forward to your reply. Sincerely, Wang Ling 【解析】这是一篇提纲类作文。向网店客服写邮件投诉。要点如下: 1.介绍及购物情况: 2.反映存在问题:一般要讲述对商品质量或售后服务不满意的地方。 3.提出解决方案,希望得到的结果。 投诉信应重点表明投诉的原因,叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时,语言要把握分寸,不失风度。上下文意思连贯,符合逻辑关系。 亮点说明: 本文结构完整,内容齐全。语言方面,本文叙事客观、准确、简洁,在表达自己的不满时,语言有分寸,不失风度。时态运用准确,既有复合句,又有单句,既有主动语态又有被动语态。连词运用恰当,语言得体。 在文章中使用许多复合句。如the books were so poorly packed up that the cover of one book was torn. 是一个由so…that引导的状语从句。it is not a complete set, as I found one book missing.是一个由’as”引导的原因状语从句,I hope that you either return my money or deliver a new set of books to me.这里含有一个宾语从句。在文中使用一些连接词如“but,…and…To make matters worse…,Besides,,” 使文章的结构很清晰。同时使用了一些较高级的词组如:not until…, much to my disappointment,To make matters worse,be informed of等,使文章增色不少。  
复制答案
考点分析:
相关试题推荐

每句中只有一个错误。每处错误涉及一个单词的增加、删除或修改。

增加:在缺词处加一个漏字符号(∧),并在其下面写出该加的词。

删除:把多余的词用斜线(\)划掉。

修改:在错的词下划一横线,并在该词下面写出修改后的词。

注意:每处错误及其修改均仅限一词。

Water is very important to us, without that there would be no life. therefore, some people don’t turn the tap off at once after using it. some people don’t realize they wash them in the shower too long. Some even threw away bottles full in water. As middle school students, we should make great efforts to save water. On the one hand, every single person’s save water is significance. On other hand, we can use the water we just used to watering plants. We shouldn’t leave the tap running for a long time while we brush our tooth.

 

查看答案

Most children with healthy appetites are ready to eat almost anything that 1.(offer)to them. A child seldom dislikes food 2.it is badly cooked. The way meal is cooked and served is most important and a 3.(good) served meal will often improve a child’s appetite. Never ask a child 4.he likes or dislikes the food and never discuss likes and dislikes in front of him or allow anybody else to do 5.. Parents should accent the fact6.he likes everything and he probably will. Nothing healthy should be omitted from the meal because of a7.(suppose)dislike. At meal times it is a good idea to give a child a small part and let him come back for 8.second helping rather than give him as much as he is likely to eat all at once. Do not talk too much to the child during meal times, 9.let him get on with his food; and do not allow him to leave the table immediately after a meal or he will soon learn to swallow his food so that he can hurry back to the toys in his room10.no condition must a child be forced to eat.

 

查看答案

New Year’s Eve is a time to celebrate and enter the new year with a smile on your face. When I was a kid ,the thing I enjoyed most about New Year’s Eve was trying to stay awake until midnight. My parents didn’t ______me to go to bed early, but my heave eyelids usually _______me well before the new year arrived. When I woke up the next morning, my mum would ask me if I wanted to make a New Year’s ______. I had no  ______what it was. After she ______it to me, I said I would try to_______less with my older brother. This got me a(n)______and a pat on the head from my mum. _______, the resolution lasted only until dinnertime, when my brother and I got into a(n)______about who would set the ______.

A New Year’s resolution is a decision to do or not to do something in order to _______a personal goal or break a habit. It comes at a time when people_______the past year and make an effort to _________themselves as the new year begins.

Like many _______, New Year’s resolutions have a long and interesting________.

New Year’s Day was first celebrated 4,000 years ago in ancient Babylon. Although the Babylonians did not have a written calendar, historians determined that they ________the start of the new year in late March with the arrival of the spring season.

If you would like to make a New Year’s resolution this year, there are some _______to consider, for example, volunteer at a church or animal rescue organization.

Remember that it takes work to keep a New Year’s resolution. Don’t worry if you______once or twice. If you are_______to what you want to accomplish, you’ll be a ________person at the end of the year than at the beginning.

1.A. suggest    B. force    C. demand    D. forbid

2.A. betrayed    B. beat    C. surprised    D. disappointed

3.A. wish    B. guess    C. resolution    D. comment

4.A. plan    B. opinion    C. thought    D. idea

5.A. showed    B. passed    C. left    D. explained

6.A. chat    B. talk    C. fight    D. share

7.A. complaint    B. blame    C. smile    D. honor

8.A. Luckily    B. Unfortunately    C. Amazingly    D. Honestly

9.A. argument    B. situation    C. conversation    D. agreement

10.A. firework    B. bed    C. table    D. clock

11.A. accomplish    B. design    C. create    D. abandon

12.A. look forward to    B. look back on    C. look down upon    D. look out of

13.A. improve    B. enjoy    C. entertain    D. relax

14.A. habits    B. places    C. countries    D. traditions

15.A. story    B. meaning    C. history    D. mystery

16.A. observed    B. witnessed    C. fixed    D. established

17.A. requirements    B. factors    C. rules    D. choices

18.A. slip up    B. make up    C. turn up    D. draw up

19.A. calm    B. devoted    C. grateful    D. enthusiastic

20.A. wealthier    B. smarter    C. healthier    D. better

 

查看答案

Ways to Free Your Mind You’re Feeling Stuck

Have you ever like you were racing around in without making much forward progress? If you’re stuck and you don’t know how to rise, don’t look outside yourself. Look below.  1.

Go back to what’s important

When we get stuck, it can be extremely useful to come back to these three things: core values, beliefs and goals. Why? 2.

Ask for help

Very often, highly happy and successful people have a supporting group of friends, family and others who help them.  3.   And don’t be afraid to reach out and help someone who’s even more stuck than you.

Embrace the natural pathways

When you get stuck, there’s no need to go back to the drawing board. Ask the people around you about the systems that are working for them, read insightful books and blog articles, and use the same methods and pathways that others have used to get unstuck.  4.

Relocate yourself to an inspiring environment

5.  You can go for a walk in a nearby park. You can come out of the office for a cup of coffee. Or if you are at home, you can simply go to a different room in the house. Whether it’s urban spaces, parks, libraries, museums or even our own backyards, there are plenty of available sources that we can draw inspiration and strength from.

A. Goals are the outcomes in life that we strive for.

B.  Here are some useful ways to help yourself get unstuck.

C. When you are stuck, don’t be afraid to ask for help.

D. One way to get unstuck is to simply change your environment.

E. Because they form the basics of what is important to us as individuals.

F. Break the circle of worry and work on something else.

G. In fact, the system is nothing more than a natural pathway of thought that someone has created with their mind.

 

查看答案

Xiaomi’s sales strategy is largely responsible for the decline, having grown indistinguishable from that of many other Chinese manufacturers, according to Hong Kong-based cell-phone market journalist Yasuhiro Yamane. When the company first arrived on the scene in 2011 and 2012, its products were sold online by reservation only, building an air of exclusivity(排外)and lending the brand a high image. This strengthened the appeal of the smart phones, which resembled Apple’s iPhones.

But starting in 2013, Xiaomi began concentrating on high-volume sales, allowing many more resellers to carry its phones—a critical turning point in the company’s fortunes. While sales increased, Xiaomi’s products became viewed less as premium items and more as widely available, mass-market phones, according to Yamane.

To keep consumers from losing interest, Xiaomi introduced a lower-end brand, Redmi, in July 2013. Phones in that family sell for 1000 yuan($150) or less, around half the price of products from the flagship Mi series.

When China’s economy began to skid at the end of 2014, the company leaned harder on the Redmi brand to hold on to market share in the following year—a grave mistake. Though it had some effect, the strategy ultimately “drove home the image of Xiaomi as a low-cost phone maker,” Yamane said.

This should serve as a warning to other makers in China, where companies tend to emerge and quickly disappear due to their focus on short-term gains over long-term planning. “There is still a chance that Xiaomi could right itself and regain its old appeal,” Yamane said.

1.What made people consider Xiaomi a high image in 2011?

A. The fact that it is expensive

B. The fact that it is different from other Chinese manufacturers

C. The fact that it is like Apple’s iPhones

D. The fact that people could only buy its phones from the Internet

2.According to the passage, what was Xiaomi’s plan mainly about in 2013?

A. Making Xiaomi more available    B. Fixing on Xiaomi fortune

C. Increasing its sales    D. Setting its turning point

3.How did Xioami hold on to market share when the economy declined?

A. . By focusing on long-term planning    B. By righting itself

C. By introducing new brands    D. By depending on lower-end brands.

4.Which of the following statement is likely to be Yamane’s opinion?

A. Allowing many resellers to sell its phones is the turning point of Xiaomi

B. The strategy Xiaomi made had no effect at all

C. The companies in China should concentrate on short-term gains.

D. Redmi is popular among all the consumers

 

查看答案
试题属性

Copyright @ 2008-2019 满分5 学习网 ManFen5.COM. All Rights Reserved.