Question

When my mother was alive, she used to tell me again and again about the value of just being nice. “Never underestimate（低估）the power of a smile,” she would say. I fear she would be very disappointed looking at the world today. A lot of people don’t smile and when it comes to service today, they’re just not nice. Now don’t give me wrong, not all service workers but a good many.

I was on the phone the other day with a computer help desk. First a man, then later a woman, who couldn’t have been ruder. And this to a customer, who didn’t know his way around a PC. But no matter, I could tell they thought I was a bother, The woman, in fact, seemed to be chewing gum as she unemotionally clicked off a series of commands for me to perform.

The next day I heard from a friend of mine who got a performance review without his boss once looking up at him. Not once.

You see it everywhere. Gone are the days when people cared about you. It’s a sign of the time, I suspect. But that makes me sad — for them and for us all. People who aren’t happy, who don’t smile, who don’t kid, who don’t joke or make light of even bad situations, make for an even worse situation.

And it spreads like a cancer. Someone’s rude to you, you’re rude to them and to the next fellow you meet, and on and on. Smiles are contagious（易感染的）but so annoyances. The boss who can’t be bothered with his workers. The celebrity who can’t be bothered with her annoying fans.

You know, my mom used to judge presidential candidates by how they smiled. I would say, “But mom, you don’t know if that smile is real.”

“Oh, yes I do,” she would tell me. “I can feel it.”

It’s in their eyes, she would say. And it’s in their smile. The rest just kind of falls into place.

1.Why did the writer mention his phone call?

A. To prove his mother is wrong.

B. To show many people aren’t nice.

C. To tell us he knows little about computer.

D. To share his funny experience with us.

2.What is the author’s attitude towards the boss of his friend?

A. Opposed.      B. Doubtful.

C. Respectful.   D. Supportive.

3.When someone is rude to you, you’re advised to ________.

A. be rude to the next person

B. be nice to the people you meet

C. become one just like him or her

D. make for a worse situation

4.What’s the best title of the passage?

A. The power of a smile

B. Don’t judge a person by his look

C. The effect of rudeness

D. Feel a person in his eyes

Answer

1.B

2.A

3.B

4.A

【解析】

试题分析：本文是一篇议论文。微笑的力量。当今社会，冷漠无处不在，热情洋溢的时代消失了，冷漠成了时代特征。笑容有感染力，怒容也同样如此。不要低估微笑的力量。

1.1】B细节理解题。根据文章第二段I was on the phone the other day with a computer help desk. First a man, then later a woman, who couldn’t have been ruder. And this to a customer, who didn’t know his way around a PC. But no matter, I could tell they thought I was a bother, The woman, in fact, seemed to be chewing gum as she unemotionally clicked off a series of commands for me to perform. 有一天，我打电话到一家电脑公司的咨询部，起先是位男士接听的，随后是位女士，他们简直无礼之极，冲我这个不熟悉电脑的顾客撒气。实际上听得出，那位女士一边嚼着口香糖，一边噼里叭啦地给我扔过来一堆指令让我自己去查。从这里得知，作者提到他打电话是为了说明这些人是不友好的。故选B。

2.2】A推理判断题。The next day I heard from a friend of mine who got a performance review without his boss once looking up at him. Not once.You see it everywhere. Gone are the days when people cared about you. It’s a sign of the time, I suspect.又一天，我听一个朋友说，他的上司在给他做业绩评估时居然没抬头看他一眼，一次也没有。瞧，冷漠无处不在。热情洋溢的时代消失了。冷漠成了时代特征。从这里可知作者的态度是“反对”。Opposed.反对的；Doubtful.怀疑的；Respectful.尊重的；Supportive.支持的。故选A。

3.3】B推理判断题。Someone’s rude to you, you’re rude to them and to the next fellow you meet, and on and on. Smiles are contagious（易感染的）but so annoyances. 别人对你粗鲁，你回敬别人粗鲁，如此循环往复，直至形成一个没有笑意只有忿懑的国度。 笑容有感染力，怒容也同样如此。因此可以推断“建议你对遇见的人友好”。故选B。

4.4】A主旨大意题。根据文章第一段When my mother was alive, she used to tell me again and again about the value of just being nice. “Never underestimate（低估）the power of a smile,” 母亲在世时，曾一次次跟我提起与人为善的重要。“不要低估微笑的力量”。纵观全文，叙述的是“微笑的力量”。故选A。

考点：考查人生感悟类阅读。