目前，父母对孩子的生活、学习等方面包办现象非常普遍。请你描述这一现象以及带来的弊端，根据提示用英语写一篇短文。
1．分析该现象的原因； 2．你的建议（至少两方面 ）
注意：
1．词数100左右。 2．可适当增加细节。
下面短文中有10处语言错误。请在有错误的地方增加、删除或修改某个单词。
增加：在缺词处加一个漏字符号（∧），并在其下面写出该加的词。
删除：把多余的词用斜线（\）划掉。
修改：在错的词下划一横线，并在该词下面写出修改后的词。
注意：
1. 每句不超过两个错误；
2. 每处错误及其修改均仅限一词；
3. 只允许修改10处，多者（从第11处起）不计分。
My mother is a village woman, who is already in fifties.She has very little education, and she knows knowledge is of very importance to young people. She often asked me how I get along with my studies and encourages me study hard. My mother does everything she can for me so that I can spend more time on my study. Once she was bad ill and had stayed in bed
for several days. When I got home, I found the light was still off and mother was sitting in bed, made new clothes for me! I was so deeply moved that tear came to my eyes. So is my mother, a kind and hard-working woman.
阅读下面短文，并按照题目要求用英语回答问题（请注意问题后的词数要求）。
1]Stamp collectors usually collect stamps only from certain countries or regions. The traditional method of stamp collecting is to organize stamp collection according to the issue dates.
[2]Of course, there are many ____________. You can collect stamps relating to a particular theme. For example, sport lovers may choose the Olympic theme. They try their best to find Olympic stamps issued by various parts of the world every four years. Some of them may want to concentrate on even more specific sport activities like ball games, gymnasium, swimming, etc.
[3]If you like astronomy, you may be keen on collecting stamps describing the stars, planets, spacecraft, spacemen, etc. once you have fixed the topic, you no longer need to bother about stamps other than the theme you selected. Then, you can put all your effort to collect the stamps around it.
[4]China issues zodiac animal stamps (十二生肖邮票) every year to celebrate the Lunar New Year. They are extremely popular and a lot of collectors wait patiently for 12 years to collect a full set of them. Hong Kong’s Lunar New Year special stamp series began in 2000 with the Year of Dragon and the twelfth and final set was issued in 2011, the Year of Rabbit. Recently some Western countries have issued zodiac animal stamps, which attract a lot of attention as well.
[5]You may choose any theme you like. However, you should bear in mind an essential point. The topic you choose should not be too narrow. Otherwise, it is very difficult to accumulate stamps around the topic. You will be depressed and even lose your interest in collecting stamps.
[6]Collecting stamps with these is especially popular among teenagers because there is a wide range of choices for them. The main challenge is how you organize and expand your collection around your theme.
1.What is the main idea of the passage? （no more than 5 words）
________________________________________________________
2.Fill in the blank in Paragraph 2 with proper words． （no more than 5 words）
Of course, there are many ____________________________________________.
3.What should you do if you want to collect a full set of zodiac animal stamps? （no more than 7 words）
________________________________________________________
4.List the three general themes in collecting stamps mentioned in the passage． （3 words）
________________________________________________________
5.What does the word "them" （Line2, Paragraph6） probably refer to? （1 word）
_______________________________________________________
A: Advance Reservations．Can I help you?
B: 1.
A: Yes, we do have a single room available for those dates．
B: What is the rate, please?
A: The current rate is $50 per night．
B: 2. ．
A: For $50 you will have a radio, a color television, a telephone and a major international newspaper delivered to your room every day．
B: That sounds not bad at all．I’ll take it．
A: 3. ．
B: Yes, it is Charlson．
A: How do you spell it, please?
B: It’s C-H-A-R-L-S-O-N．
A: C-H-A-R-L-S-O-N． 4. ．
B: （010）888-1000．By the way, I’d like a quiet room away from the street if that is possible．
A: 5. ．OK．We look forward to your visit．
B: Thank you and good-bye．
A: Good-bye．
A.What services come with that?
B.A quiet room away from the street is preferred．
C.Do you have a single room with a bath for October 5?
D.What about your telephone number?
E.Yes, I’d like to book a single room with a bath from the afternoon of October 4 to the morning of October 10．
F.Sorry, I forgot your telephone number．
G.Very good．Could you tell me your name, sir, please?
BEIJING (AP) — Sandstorms whipping across China shrouded(遮蔽) cities in an unhealthy cloud of sand Monday, with winds carrying the pollution outside the mainland as far as Hong Kong and Taiwan.
It was the latest sign of the effects of desertification: Overgrazing, deforestation, urban sprawl(无计划地扩展) and drought have expanded deserts in the country's north and west. The shifting sands have gradually moved onto populated areas and worsened sandstorms that strike cities, particularly in the spring.
Winds blowing from the northwest have been sweeping sand across the country since Saturday, affecting Xinjiang in the far west all the way to Beijing in the country's east. The sand and dust were carried to parts of southern China and even to cities in Taiwan, 1600 miles (2600 kilometers) away from Inner Mongolia where much of the pollution originated.
The sandstorm in Taiwan, an island 100 miles (160 kilometers) away from the mainland, forced people to cover their faces to avoid breathing in the grit(砂砾) that can cause chest discomfort and respiratory problems even in healthy people. Drivers complained their cars were covered in a layer of black soot in just 10 minutes.
In Hong Kong, environmental protection officials said pollution levels were climbing as the sandstorm moved south. Twenty elderly people sought medical assistance for shortness of breath, Hong Kong's radio RTHK reported.
The latest sandstorm was expected to hit South Korea on Tuesday, said Kim Seung-bum of the Korea Meteorological Administration. The sandstorm that raked(掠过) across China over the weekend caused the worst "yellow dust" haze in South Korea since 2005, and authorities issued a rare nationwide dust advisory.
Grit from Chinese sandstorms has been found to travel as far as the western United States.
China's Central Meteorological Station urged people to close doors and windows, and cover their faces with masks or scarves when going outside. Sensitive electronic and mechanical equipment should be sealed off, the station said in a warning posted Monday on its Web site.
State television's noon newscast showed the tourist city of Hangzhou on the eastern coast, where graceful bridges and waterside pagodas were hidden in a mix of sand and other pollution. In Beijing, residents and tourists with faces covered scurried along sidewalks to minimize exposure to the pollution.
A massive sandstorm hit Beijing in 2006, when winds dumped about 300,000 tons of sand on the capital.
1.We can learn from the text that .
A. the sandstorms were purposely made by China.
B. the writer thinks that China government should be responsible for the pollution.
C. the sandstorms badly affected the air in US.
D. China's Central Meteorological Station will be closed.
2.The passage tells us that the sandstorms mainly came from .
A. Xinjiang B. Hangzhou C. Beijing D. Inner Mongolia
3.The underlined word, “respiratory” (in Para.4) means .
A. breathing B. digesting C. hearing D. walking
4.Which of the following statements is NOT true?
A. South Korea seldom issues nationwide dust advisories.
B. Taiwan is 1,600 miles from Beijing.
C. Sandstorms have hit Beijing more than once.
D. In Hong Kong some old people need help for shortness of breath caused by sandstorms.
High-quality customer service is preached（宣扬）by many, but actually keeping customers happy is easier said than done.
Shoppers seldom complain to the manager or owner of a retail store（零售店）, but instead will warn their friends, relatives, co-workers, strangers and anyone who will listen. Store managers are often the last to hear complaints. “Storytelling hurts retailers(零售商) and entertains consumers,” said Paula Courtney, President of the Verde group. “The store loses the customer, but the shopper must also find a replacement.”
The most common complaints include filled parking lots, cluttered（塞满了的）shelves, overloaded racks, out-of-stock items, long check-out lines, and rude sales people.
During peak shopping hours, some retailers solved the parking problems by getting moonlighting(业余兼职的) local police to work as parking attendants to direct customers to empty parking spaces. Retailers can relieve the headaches by redesigning store display, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, sales people should be skillful and polite with angry customers.
“Retailers who’re enthusiastic and friendly are more likely to smooth over issues than those who aren't so friendly.” said Professor Stephen Hoch. “Maybe something as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filling complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.
1.Why are store managers often the last to hear complaints?
A. Most shoppers won’t complain even if they have had unhappy experiences.
B. It is difficult for customers to have easy access to store mangers.
C. Few customers believe the service will be improved after their complaints.
D. Shoppers would rather tell their unhappy experiences to people around them.
2.What does Paula Courtney imply by saying the underlined sentence in paragraph 2?
A. The same products can be bought in other retail stores.
B. It is not likely the shopper can find the same products in other stores.
C. New customers are sure to replace old ones.
D. Not complaining to the manager causes the shopper some trouble too.
3.What contributes most to smoothing over issues with customers?
A. Hiring of efficient employees.
B. Manners of the salespeople.
C. Huge supply of goods for sale.
D. Design of the store display.
4.To achieve better shopping experiences, customers are advised to ______.
A. voice their dissatisfaction to store managers directly
B. settle their disagreements with stores in a friendly way
C. put pressure on stores to improve their service
D. shop around and make comparisons between stores
